Staff meeting to identify areas of improvement in the organization

1. Purpose: The meeting was about how we can improve Skillshare to be a better organization in the future and how staff can improve themselves to be better at their work departments.

2. List of staff members who attended the meeting

Bakoetse Tsiane, Bonheur Jacquis, Deqo Mahad, Anisa Bashir, Nasteho Hassan, Gomolemo Morake, Orapeleng Sekgwake, Tekolo Kgaogano, Tshegofatso Phaphe, Thato Maswabi, Marang Disane, Stephen Moyo, Tiny Healy, Elisa Nkhereanye, Tebogo Mbaiwa.

3. Process

Each person identified and wrote areas of improvement on a sticky note. The areas were grouped.

4. Areas identified
4.1.Communication

• Inform others if you will be late
• Sharing our work plans
• Answer calls
• if you missed call back or send call back message

4.2.Plan, share and implement

• Follow project plan
• Plan activities well in advance
• Take your role seriously(take responsibility to ensure that the work or/and issue is completed. Don’t say I told so and so without finding if the issue has been solved)
• Improve work performance and do it diligently

4.3. Follow organizational systems and procedures

• Follow system procedures
• If you have subordinates, perform staff reviews without being asked
• Keep daily timesheets on googles to enable finance to access it
• If not share it with finance by 15 of each month
• Continue keeping timesheet to the end of the month

4.4. Assess and continually improve staff morale

• Pump up your team
• Control tempers
• Improvement of problem-solving skills

4.5. Continual skills improvement

• Improve at a personal level (study online)
• Improve IT skills

4.6. Improve workplace cleanliness

• Keep the environment clean

5. Conclusion

At the end of the meeting, all staff members present agreed that the majority of the points raised could be achieved in the short term. As such, objectives under improving communication like punctuality, trust, sharing our plans, and delegation of duties, staff taking their roles seriously should be improved immediate effect. The long-term areas were those that were monetary related including are maintenance of infrastructure and going away for team building. It was also agreed that the issues concerned every staff member and therefore no one should claim that they were not part of the problem.